A Settlement has been reached in a class action lawsuit alleging that Defendant, University Health Systems, Inc. d/b/a The University of Tennessee Medical Center (“UTMC” or “Defendant”), disclosed confidential personally identifiable information (“PII”) and/or protected health information (“PHI”) (collectively referred to as “Private Information”) to third-party technology companies using third-party technologies without consent. UTMC contends that the third-party technologies were not enabled on UTMC’s patient portal and that no PHI for any visitor to www.utmedicalcenter.org was transmitted to any third party. UTMC firmly denies all of Plaintiff’s claims in the lawsuit and maintains that it did nothing wrong but has agreed to the settlement to avoid the expense, burden and uncertainties associated with continuing litigation.
You are included if you are or were a patient of UTMC residing in the United States who had a patient portal account with UTMC between January 1, 2015, to and through September 30, 2023. Persons included in the Settlement are 1) automatically entitled to enroll in the Privacy Shield Pro product, and 2) will be eligible to submit a Claim Form to receive a cash payment of $25.00. Class Members will also have the option to enroll in the Privacy Shield Pro product.
Defendant has agreed to pay all Approved Claims to the Settlement Class, together with Notice and Settlement Administrative Expenses, approved attorneys’ fees and costs to Class Counsel, and an Incentive Award to the Class Representative if approved by the Court.
Read this website carefully. Your legal rights are affected whether you act, or don’t act.
Your Legal Rights and Options in This Settlement | |
Submit A Claim Form | This is the only way to receive a cash payment. |
Sign Up For Privacy Shield Pro | This is the only way to enroll in the Privacy Shield Pro product. You can do this in addition to submitting a Claim Form for a cash payment. You will be able to sign up if the Settlement becomes effective. |
Exclude Yourself | You will receive no benefits, but you will retain any rights you currently have to sue the Defendant about the claims in this case. |
Object | Write to the Court explaining why you don’t like the Settlement. |
Go To The Hearing | Ask to speak in Court about your opinion of the Settlement. |
Do Nothing | You will not get a share of the Settlement benefits and will give up your rights to sue the Defendant about the claims in this case. |
These rights and options—and the deadlines to exercise them—are explained further on the FAQs page.
The Court in charge of this case still has to decide whether to approve the Settlement.
Upcoming Important Dates
Objection Deadline
11/10/2025
Opt Out Deadline
11/10/2025
Final Approval Hearing
12/8/2025 at 1:30 p.m. EST
Claim Deadline
12/9/2025